Privacy Policy

Effective Date: September 19, 2026
Last Updated: September 19, 2026

Midwest Twisters Gymnastics Academy, Inc., doing business as Midwest Twisters Gymnastics & Ninja (“Midwest Twisters,” “MWT,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information of our customers, families, students, and website visitors.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, enroll in our programs, use our online registration system, communicate with us, or otherwise interact with Midwest Twisters.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, through our registration system, or through your interactions with our website and services.

A. Parent, Guardian, and Customer Information

When you register for a program, create an account, or communicate with us, we may collect:

  • Parent or guardian names
  • Email addresses
  • Telephone and mobile phone numbers
  • Mailing and billing addresses
  • Account login information
  • Emergency contact information
  • Communication preferences and consent records

B. Student and Participant Information

To provide gymnastics and ninja camps and classes and other programs, we may collect information about students and participants, including:

  • Name and date of birth
  • Age, grade, and other enrollment information
  • Class registration, attendance, and participation records
  • Emergency contact information
  • Relevant medical, health, allergy, or accommodation information provided to us
  • Photographs or other media, where applicable

We collect this information to facilitate enrollment, provide appropriate instruction, support participant safety, and administer our programs.

C. Payment and Billing Information

We may collect billing information, payment authorizations, transaction records, and related information necessary to process tuition, fees, and other charges.

Online payments and customer account information may be processed through iClassPro and its applicable payment processing providers.

D. Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and interactions with our website
  • Referring website or advertising source
  • Date, time, and duration of website visits
  • Cookies and similar tracking technologies

This information may be used to maintain website functionality, understand website usage, improve our services, and measure advertising performance.

2. How We Use Your Information

Midwest Twisters may use personal information for the following purposes:

  • Processing registrations and managing customer accounts
  • Enrolling students in gymnastics, ninja, camps, and other programs
  • Managing tuition, billing, payments, and account balances
  • Communicating class schedules, closures, cancellations, and program updates
  • Sending account-related, administrative, and customer service communications
  • Sending SMS text messages to individuals who have opted in to receive them
  • Responding to questions, requests, and customer inquiries
  • Supporting participant safety and emergency communications
  • Managing staffing, instruction, and program operations
  • Improving our website, services, and customer experience
  • Measuring advertising performance and understanding how customers find our programs
  • Complying with applicable legal obligations and protecting our rights

We do not use personal information for purposes materially different from those described in this policy without providing any notice or obtaining consent required by applicable law.

3. iClassPro and Customer Registration

Midwest Twisters uses iClassPro as its customer relationship management (CRM), class registration, and program management platform.

When you register for a program, create a customer account, make a payment, or provide information through our iClassPro Customer Portal, your information may be collected, stored, and processed through iClassPro on behalf of Midwest Twisters.

This may include parent and guardian information, student records, enrollment details, attendance, billing information, communications, and other information necessary to administer our programs.

Midwest Twisters determines how and why customer information entered into our iClassPro system is used. iClassPro processes this information on our behalf to provide its services, subject to its applicable agreements and privacy practices.

iClassPro may also process certain website and advertising attribution information in its own capacity, as described in its privacy policy.

For additional information about iClassPro’s privacy practices, please review:

iClassPro Privacy Policy:
https://www.iclasspro.com/notice/privacy-policy

4. SMS Text Messaging and Mobile Communications

Midwest Twisters may offer SMS text messaging to customers and prospective customers who provide their mobile phone number and, where required, consent to receive text messages.

A. Types of Messages

Depending on your relationship with Midwest Twisters and your messaging preferences, text messages may include:

  • Class reminders and schedule updates
  • Enrollment and registration information
  • Account, billing, and payment notifications
  • Gym closures, cancellations, and urgent program announcements
  • Responses to customer inquiries
  • Promotional messages, special offers, and other marketing communications, if you have separately opted in to receive them

The types of messages you receive depend on the applicable program, your relationship with Midwest Twisters, and the consent you provide.

B. SMS Consent

By providing your mobile phone number and affirmatively opting in to SMS communications, you agree that Midwest Twisters may send text messages consistent with the consent you provided.

Consent to receive marketing text messages is not a condition of purchasing services or enrolling in a program.

Message frequency may vary depending on your enrollment, account activity, communication preferences, and the type of messages you have agreed to receive.

C. SMS Opt-Out and Assistance

You may opt out of SMS communications at any time by replying STOP to a text message from Midwest Twisters.

After opting out, you will no longer receive the applicable SMS messages unless you subsequently opt in again.

For assistance, reply HELP to a message or contact Midwest Twisters directly using the contact information provided at the end of this policy.

Message and data rates may apply depending on your wireless carrier and mobile plan.

D. Mobile Information and SMS Consent Privacy

Midwest Twisters does not sell or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent data will not be shared with third parties for their own marketing purposes.

We may share information with service providers, including iClassPro, messaging platform providers, and telecommunications providers, as necessary to facilitate our communications, operate our services, and deliver text messages on our behalf.

These service providers may process information only as necessary to perform their services for Midwest Twisters and are not authorized to use SMS consent data for their own independent marketing purposes.

SMS opt-in data and consent will not be shared with third parties except as necessary to provide the messaging services you have requested, comply with applicable law, or protect our rights.

Opting in to SMS communications does not authorize third parties to send you their own marketing text messages.

5. How We Share Personal Information

Midwest Twisters does not sell personal information to third parties.

We may share personal information in the following circumstances:

A. Service Providers

We may share information with trusted service providers that help us operate our business, including:

  • iClassPro for registration, customer management, and communications
  • Payment processors for billing and payment transactions
  • SMS and telecommunications providers for text message delivery
  • Website hosting, technology, and IT service providers
  • Analytics and advertising service providers

These providers may access information as reasonably necessary to perform services on our behalf, subject to applicable agreements and legal requirements.

B. Advertising and Analytics

We may use analytics and advertising tools to understand how visitors interact with our website and how customers find our programs.

These tools may collect information such as website activity, advertising identifiers, and other technical or interaction data.

Our iClassPro Customer Portal may also use iClassPro’s Customer Journey Pipeline for advertising attribution and performance measurement. Depending on the applicable configuration, certain transaction and attribution information may be transmitted to advertising platforms such as Google or Meta.

For additional details about iClassPro’s advertising attribution practices, including the categories of information it transmits, please review the iClassPro Privacy Policy.

C. Legal Requirements and Business Protection

We may disclose personal information when reasonably necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to valid legal requests
  • Protect the safety, rights, or property of Midwest Twisters, our customers, or others
  • Investigate suspected fraud, security issues, or unlawful activity
  • Establish, exercise, or defend legal claims

D. Business Transfers

If Midwest Twisters undergoes a merger, acquisition, restructuring, or sale of all or part of its business, personal information may be transferred as part of that transaction, subject to applicable privacy laws.

6. Cookies and Tracking Technologies

Our website and certain third-party services may use cookies, pixels, and similar technologies to support website functionality, analyze traffic, and measure advertising effectiveness.

These technologies may collect information about your browsing activity, device, and interactions with our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Third-party advertising and analytics providers may have their own privacy policies and practices governing information they collect.

7. Children’s Privacy

Midwest Twisters provides gymnastics, ninja, and other programs for children. We may collect personal information about children through parents, guardians, or other authorized individuals as necessary to register students, administer programs, and support participant safety.

We do not knowingly collect personal information directly from children through our website for independent marketing purposes without appropriate authorization.

Parents and guardians are responsible for providing accurate information about their children and may contact us to review, correct, or request deletion of their child’s information, subject to applicable legal, operational, and recordkeeping requirements.

We do not knowingly sell children’s personal information.

8. Data Retention

Midwest Twisters retains personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including administering enrollments, maintaining customer accounts, processing payments, communicating with customers, complying with legal obligations, and resolving disputes.

Retention periods may vary depending on the type of information, the nature of the customer relationship, and applicable legal or business requirements.

Information stored through iClassPro may be retained in accordance with our instructions, applicable agreements, and iClassPro’s data processing practices.

When information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

While we work to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other applicable privacy rights

You may update certain account information through your iClassPro Customer Portal.

To submit a privacy-related request, please contact Midwest Twisters using the contact information below.

We may need to verify your identity before processing a request. Certain information may be retained when required or permitted by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms, including iClassPro.

When you access a third-party website or service, its privacy policy and terms may apply to your interaction with that service.

Midwest Twisters is not responsible for the privacy practices or content of third-party websites that we do not operate.

We encourage you to review the privacy policies of third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Any revised policy will be posted on our website. Your continued use of our website or services after an updated policy is posted constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Midwest Twisters Gymnastics Academy, Inc.
Doing Business As: Midwest Twisters Gymnastics & Ninja

Website: https://midwesttwisters.com

Email: [email protected]

Phone: (262) 369-2900

Mailing Address: 602 Industrial Ct., Hartland, WI, 53029